MCP PropTech MCP Server

1

Add it to Claude Code

Run this in a terminal.

Run in terminal
claude mcp add -e "ANTHROPIC_API_KEY=${ANTHROPIC_API_KEY}" mcp-proptech -- npx tsx /absolute/path/to/MCPPropTech/src/mcp-server/index.ts
Required:ANTHROPIC_API_KEY+ 3 optional
README.md

Property maintenance automation for Claude-powered agents

MCP PropTech — Property Maintenance Automation

A production-ready Model Context Protocol (MCP) server that lets a Claude-powered agent orchestrate your full property maintenance workflow — built on top of an existing n8n + WhatsApp automation system.

┌─────────────────────────────────────────────────────────┐
│                  Claude Agent / Desktop                  │
└────────────────────────┬────────────────────────────────┘
                         │  MCP (stdio / SSE)
┌────────────────────────▼────────────────────────────────┐
│             MCP PropTech Maintenance Server              │
│                                                         │
│  get_open_tickets   update_maintenance_status           │
│  notify_tenant      escalate_to_vendor                  │
└──────┬──────────────────────────────────┬───────────────┘
       │                                  │
┌──────▼──────┐                  ┌────────▼──────────┐
│  Ticket DB  │                  │   Integrations    │
│ (in-memory  │                  │  ┌─────────────┐  │
│  → Postgres │                  │  │  n8n        │  │
│  in prod)   │                  │  │  Webhooks   │  │
└─────────────┘                  │  ├─────────────┤  │
                                 │  │  Twilio     │  │
                                 │  │  WhatsApp   │  │
                                 │  └─────────────┘  │
                                 └───────────────────┘

Tools

Tool Description
get_open_tickets Query tickets filtered by status, priority, category, property
update_maintenance_status Drive tickets through the lifecycle with audit notes
notify_tenant Send WhatsApp messages via 5 templates (acknowledgement, scheduled, update, resolved, delay)
escalate_to_vendor Assign vendor, trigger n8n workflow, notify tenant in one call

Quick start

# 1. Install dependencies
npm install

# 2. Configure environment
cp .env.example .env
# Fill in ANTHROPIC_API_KEY, Twilio creds, n8n webhook URLs

# 3. Run the agent (single pass over the ticket queue)
npm run agent

# 4. Run as a daemon (checks every 5 minutes)
npm run agent:dev -- --daemon

Claude Desktop integration

Add this to your claude_desktop_config.json:

{
  "mcpServers": {
    "proptech-maintenance": {
      "command": "npx",
      "args": ["tsx", "/absolute/path/to/MCPPropTech/src/mcp-server/index.ts"],
      "env": {
        "ANTHROPIC_API_KEY": "sk-ant-...",
        "TWILIO_ACCOUNT_SID": "AC...",
        "TWILIO_AUTH_TOKEN": "...",
        "TWILIO_WHATSAPP_FROM": "whatsapp:+14155238886",
        "N8N_WEBHOOK_MAINTENANCE": "https://your-n8n.com/webhook/maintenance",
        "N8N_WEBHOOK_ESCALATE": "https://your-n8n.com/webhook/escalate"
      }
    }
  }
}

Then from Claude Desktop you can say things like:

  • "Show me all open emergency tickets"
  • "Escalate the burst pipe in unit 3B to a plumber"
  • "Send Marcus in 7A a WhatsApp update on his AC ticket"

Architecture

MCP Server (`src/mcp-server/`)

The server runs over stdio (for Claude Desktop / agent SDK) and exposes the four tools above. Swap StdioServerTransport for SSEServerTransport to serve over HTTP for remote deployments.

Ticket Store (`src/data/`)

An in-memory store with 6 seed tickets covering every status and priority. Replace TicketStore internals with a Postgres/Supabase/Airtable adapter for production — the tool handlers only call the store interface.

n8n Integration (`src/integrations/n8n.ts`)

Fires webhooks to two n8n endpoints:

  • Maintenance webhook — on every status change and tenant notification
  • Escalation webhook — when a vendor is assigned

Your n8n workflows handle the rest: emailing vendors, updating spreadsheets, creating calendar invites, sending owner reports.

WhatsApp / Twilio (`src/integrations/whatsapp.ts`)

Uses the Twilio API to send WhatsApp messages. Gracefully falls back to simulation mode (console logging) when credentials are not set — perfect for demos and local development.

Claude Agent (`src/agent/maintenance-agent.ts`)

A full agentic loop using @anthropic-ai/sdk that:

  1. Connects to the MCP server via StdioClientTransport
  2. Fetches available tools and converts them to the Anthropic tool format
  3. Runs an agentic loop until Claude stops calling tools
  4. Logs each tool call and result to the console

Lifecycle state machine

open ──→ in_progress ──→ resolved ──→ closed
  │         │                ↑
  │         └──→ awaiting_tenant
  │                   │
  └──→ escalated ←────┘
           │
           └──→ in_progress / resolved

Environment variables

Variable Required Description
ANTHROPIC_API_KEY Agent only Claude API key
TWILIO_ACCOUNT_SID Optional Twilio account SID for WhatsApp
TWILIO_AUTH_TOKEN Optional Twilio auth token
TWILIO_WHATSAPP_FROM Opti

Tools (4)

get_open_ticketsQuery tickets filtered by status, priority, category, property
update_maintenance_statusDrive tickets through the lifecycle with audit notes
notify_tenantSend WhatsApp messages via 5 templates (acknowledgement, scheduled, update, resolved, delay)
escalate_to_vendorAssign vendor, trigger n8n workflow, notify tenant in one call

Environment Variables

ANTHROPIC_API_KEYrequiredClaude API key
TWILIO_ACCOUNT_SIDTwilio account SID for WhatsApp
TWILIO_AUTH_TOKENTwilio auth token
TWILIO_WHATSAPP_FROMTwilio WhatsApp sender number

Configuration

claude_desktop_config.json
{"mcpServers": {"proptech-maintenance": {"command": "npx", "args": ["tsx", "/absolute/path/to/MCPPropTech/src/mcp-server/index.ts"], "env": {"ANTHROPIC_API_KEY": "sk-ant-...", "TWILIO_ACCOUNT_SID": "AC...", "TWILIO_AUTH_TOKEN": "...", "TWILIO_WHATSAPP_FROM": "whatsapp:+14155238886", "N8N_WEBHOOK_MAINTENANCE": "https://your-n8n.com/webhook/maintenance", "N8N_WEBHOOK_ESCALATE": "https://your-n8n.com/webhook/escalate"}}}}

Try it

Show me all open emergency tickets.
Escalate the burst pipe in unit 3B to a plumber.
Send Marcus in 7A a WhatsApp update on his AC ticket.
What is the current status of the maintenance request for unit 4C?

Frequently Asked Questions

What are the key features of MCP PropTech?

Query and filter property maintenance tickets. Manage ticket lifecycle status updates with audit logs. Automated WhatsApp tenant notifications via Twilio. Integration with n8n for vendor escalation and workflow automation.

What can I use MCP PropTech for?

Property managers automating routine tenant communication. Maintenance teams streamlining vendor dispatch and escalation. Real estate operations teams integrating ticket systems with n8n workflows.

How do I install MCP PropTech?

Install MCP PropTech by running: npm install

What MCP clients work with MCP PropTech?

MCP PropTech works with any MCP-compatible client including Claude Desktop, Claude Code, Cursor, and other editors with MCP support.

Turn this server into reusable context

Keep MCP PropTech docs, env vars, and workflow notes in Conare so your agent carries them across sessions.

Need the old visual installer? Open Conare IDE.
Open Conare