Transform scattered voice of customer feedback into actionable insights.
ProduckAI MCP Server
Transform scattered voice of customer feedback into actionable insights using AI-powered analysis and seamless Claude Desktop integration.
π What is ProduckAI?
ProduckAI MCP Server brings enterprise-grade product feedback analysis directly into your AI workflows. Seamlessly integrate with Claude Desktop to analyze customer feedback, generate insights, prioritize features, and create executive-ready PRDsβall using natural language.
Key Value Proposition
- 70% faster Scattered VOC -> AI-powered generation
- Multi-source ingestion: Slack, Google Drive, Zoom, JIRA, CSV
- Smart prioritization: 6-dimension VOC scoring
- Evidence-backed decisions: Every PRD linked to customer quotes
- 50 specialized tools: Complete workflow from collection to execution
Why Open Source?
Product management is evolving with AI, but most tools are closed source and expensive. This project exists to democratize AI-powered product management for teams of all sizes.
By open sourcing this MCP server, we're creating a platform where:
- π€ PMs share learnings - Your feedback analysis insights help others prioritize better
- π§ Engineers build together - Improve clustering algorithms, add integrations, enhance AI prompts
- π Community grows knowledge - Document best practices, share PRD templates, teach new PMs
This isn't just a toolβit's a movement to make product management more data-driven, evidence-based, and accessible to everyone.
If you're a PM who's ever struggled with feedback overload, or an engineer building tools for PMs, this project is for you. Contribute,learn, and help shape the future of AI-assisted product management.
β¨ Features
π₯ Multi-Source Feedback Collection
- Slack - Auto-sync channels with AI-powered customer detection
- Google Drive - Process docs, PDFs with OCR
- Zoom - Auto-fetch recordings, AI transcript analysis
- JIRA - Bidirectional sync with issue tracking
- CSV/Manual - Bulk upload or quick capture
π§ AI-Powered Analysis
- Semantic Clustering - Group similar feedback automatically
- Insight Generation - AI creates actionable themes
- Sentiment Detection - Identify urgent vs nice-to-have
- Customer Attribution - Auto-match feedback to customers
π― Smart Prioritization
- VOC Scoring - 6-dimension scoring (0-100):
- Customer Impact (30%) - Tier, revenue, strategic
- Frequency (20%) - How often mentioned
- Recency (15%) - How recent
- Sentiment (15%) - Urgency level
- Theme Alignment (10%) - Strategic fit
- Effort (10%) - Implementation complexity
π PRD Generation
- AI-Powered PRDs - Strategic documents from insights
- Evidence-Based - Includes direct customer quotes
- Segment-Aware - Tailored for Enterprise vs SMB
- Risk Assessment - Effort-based implementation risks
- Version Tracking - PRD history and updates
π JIRA Integration
- Bidirectional Sync - Issues β Feedback
- Auto-Priority - VOC score β JIRA priority
- Issue Creation - Generate epics from insights
- Linkage Tracking - Trace feedback to issues
π Quick Start
Prerequisites
- Python 3.11+
- Anthropic API Key (get one here)
- Claude Desktop (download)
Installation
pip install produckai-mcp-server
Configuration
Create environment file:
cp .env.example .env # Edit .env and add your ANTHROPIC_API_KEYConfigure Claude Desktop (
~/Library/Application Support/Claude/claude_desktop_config.json):{ "mcpServers": { "produckai": { "command": "produckai-mcp", "env": { "ANTHROPIC_API_KEY": "your-api-key-here" } } } }Restart Claude Desktop
First Use
Try these commands in Claude:
"Upload the demo feedback CSV at ./demo-data/feedback.csv"
"Run clustering and show me the top themes"
"Calculate VOC scores and show top 5 insights"
"Generate a PRD for the highest-priority insight"
π οΈ Available Tools (50 Total)
π₯ Ingestion (21 tools)
- Slack: setup, sync channels, tag customers, bot filters
- Google Drive: setup, browse, sync folders, preview, processing
Tools (7)
slack_setupConfigure Slack integration for feedback ingestion.sync_channelsAuto-sync Slack channels with AI-powered customer detection.google_drive_syncProcess documents and PDFs from Google Drive with OCR.zoom_fetch_recordingsAuto-fetch Zoom recordings and perform AI transcript analysis.jira_syncBidirectional sync with JIRA issue tracking.calculate_voc_scoresPrioritize features using 6-dimension voice of customer scoring.generate_prdCreate AI-powered strategic PRDs from feedback insights.Environment Variables
ANTHROPIC_API_KEYrequiredRequired for AI-powered analysis and PRD generation.Configuration
{"mcpServers": {"produckai": {"command": "produckai-mcp","env": {"ANTHROPIC_API_KEY": "your-api-key-here"}}}}